Frequently Asked Questions – Bulk Chocolate Truffles
Planning a wedding, corporate event, or stocking your hospitality venue? Our bulk truffles are made for exactly that. Below you'll find answers to the most common questions from our wholesale and event customers. Still have questions? Contact us — we're happy to help.
Shop our full range: WOW Chocolao Bulk Chocolate Truffles
🧊 Storage
How should I store bulk truffles?
Store your truffles in a cool, dry place away from direct sunlight and strong odours. The ideal storage temperature is between 12°C and 18°C (54°F–64°F). Avoid refrigeration where possible, as condensation can affect the chocolate shell's appearance and texture. If your environment is warm, use a dedicated chocolate fridge set above 12°C rather than a standard household refrigerator.
Can I refrigerate them?
Refrigeration is possible in warm conditions, but bring truffles back to room temperature (still in their sealed packaging) before serving to prevent sweating and bloom. Allow at least 30–60 minutes out of the fridge before display.
What are the ideal display conditions for events?
For hospitality and event display, keep truffles away from heat sources, direct sunlight, and high-humidity areas. A shaded table or display case in a room cooled to below 20°C is ideal. Avoid placing truffles near hot buffet equipment.
📅 Shelf Life
How long do bulk truffles last?
When stored correctly (12°C–18°C, away from light and moisture), our bulk truffles have a shelf life printed on each package. As a general guide, plan to serve or sell truffles within the best-before date on the label. For events, we recommend ordering no more than 1–2 weeks in advance to ensure peak freshness.
Do truffles need to be consumed by the best-before date?
The best-before date reflects optimal quality — flavour, texture, and appearance are at their best up to this date. Always refer to the label on your specific batch.
🍫 Serving Size
How many truffles per person should I plan for?
A typical serving for an event or tasting is 3–5 truffles per person. For a dessert buffet or post-dinner treat, allow 3 per person as a minimum. If truffles are the primary sweet offering, we suggest 5–6 per person. For corporate gifting or party favours, 2–3 per person is standard.
How are the bulk truffles packaged?
Our bulk truffles are packaged by weight. Check each individual product listing for exact pack sizes. They arrive ready to display or plate — no additional wrapping required, though we recommend handling with food-safe gloves to preserve appearance.
📦 Minimum Order Quantities
Is there a minimum order for bulk truffles?
Minimum quantities vary by product and are listed on each individual product page. For larger wholesale or recurring hospitality orders, please contact us directly to discuss volume pricing and arrangements.
Can I mix flavours in one order?
Yes — you can add multiple flavours to your cart independently. Our three most popular bulk varieties are Plain, Salted Butter Caramel, and Pistachio. Browse the full collection to mix and match.
🎉 Event Use
Are WOW Chocolao bulk truffles suitable for weddings and corporate events?
Absolutely. Our bulk truffles are a popular choice for weddings, corporate gifting, hotel amenities, restaurant dessert courses, and catered events. They present beautifully on platters, dessert tables, and in individual favour boxes.
Can I request a specific delivery date for my event?
We recommend ordering at least 5–7 business days before your event to allow for processing and shipping. For large or time-sensitive orders, please reach out in advance via our contact page so we can plan together.
Do you offer personalised packaging for events?
Please contact us to discuss any custom packaging needs for your event.
🚚 Shipping
How are bulk truffles shipped?
We ship in insulated packaging designed to protect your truffles during transit. Shipping times and available carriers are shown at checkout based on your delivery address. For large orders or international destinations, please contact us before placing your order.
Do you ship internationally?
Yes, we ship to Belgium, the Netherlands, and select European destinations. Shipping options and rates are shown at checkout. For wholesale or hospitality inquiries outside our standard zones, get in touch.
What happens if truffles are damaged in transit?
If your order arrives damaged, please photograph the packaging and product immediately and contact us within 48 hours of delivery. We'll work with you to find a solution.
⚠️ Allergens
What allergens are present in bulk truffles?
Our truffles contain milk, soy, and gluten. Pistachio truffles also contain nuts (pistachio). All products are produced in a facility that handles nuts, milk, gluten, and soy — cross-contamination cannot be ruled out. Full allergen information is listed on each product page and on the product packaging.
Are any truffles vegan or dairy-free?
Our current bulk truffle range is not vegan or dairy-free. Please check individual product pages for the most up-to-date ingredient information.
Ready to order? Browse our Bulk Chocolate Truffles collection or contact us for wholesale and event enquiries.